Privacy Policy

Last updated: October 15, 2026

At 99p Sims, we respect your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data We Collect

When you place an order or contact us through our website, we collect the personal details needed to fulfil your order and handle enquiries, including:

• Full name
• Delivery and billing address
• Email address
• Contact phone number

2. How We Use Your Data

Your details are processed solely to manage your purchases and support requests. We use your address to prepare Royal Mail postage labels, and your contact details to send order receipts and shipping updates.

3. Third-Party Data Handlers

We never sell, rent, or lease customer data to marketing networks. To complete your order, we share the necessary transaction details with our trusted payment processor, Stripe, which handles all card processing and returns your delivery address to our fulfilment system.

4. Data Retention

We only store personal transaction records for as long as legally necessary to handle enquiries, process tax obligations, or satisfy accounting compliance. Contact form submissions are cleared regularly once resolved.

5. Your Data Rights

Under UK GDPR you have the right to request a copy of your data, correct inaccurate information, or request deletion of your personal data. Contact us via our Contact Us page to exercise these rights.